Sustained Compliance
The foodbiz Issue & Action Manager can be used to schedule any supplier or customer led quality, safety, or ethical audit or any other issue that requires documented corrective action & follow up.
The recording & follow up of any raised issues as a result of an audit is a vital step in ensuring compliance is maintained.
As a standalone module, or integrated into every aspect of foodbiz solutions approved staff, suppliers, & customers can access the system from any browser that can access your internal system.
With full mapping back to compliance requirements & integrated directly into the Compliance Auditor & HACCP & Risk System the Issue & Action Manager is as powerful as it is simple to use.
Get Control of NCR’s & Corrective Action!
Fully customisable to handle any situation, the system is ideal for handling:
- Complaints
- Employee suggestions
- Corrective Actions
- Preventive Actions
- Non-Conformances
- Opportunities for Improvements
- Customer Issues Supplier Issues
- Help desk ticketing and management
The system has been specifically designed to conform to all food safety regulatory requirements such as ISO 2200, Customer led Assurance Schemes, ISO 9000, or any other standards based approach.
With alerts, milestones,and many other management interactions all issues within the system can be tracked and managed from one interface. Utilising the optional automation module bringseven greater control within
the system to move issues through the business or interact with customers or suppliers, automatically without any intervention.
Complex Corrective Actions made easy!
Create an Issue and break it into smaller sub issues then allocate to personnel to complete. Understand what % completion each issue is at, search, report and manage the issue from one centralised interface. With built in document handling and standard extras such as scanning interface, a complete log and audit trail is maintained for all activities carried out in regards to the issue.
If the Risk Management module is also being utilised, carry out a full risk analysis on any proposed corrective actions before implementation to save the effort and cost of not getting it right.